Rochen Hosting Review

Rochen Hosting Review

Steven Johnson  
 
4.4
 
3.6 (2)
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Rochen Hosting Review

Hosting Plan Features

Disk Space
1 GB
Data Transfer:
50 GB
Refund Policy:
15 Day
Domains in Plan:
1
Price:
8.95
Edit DNS Zone File:
Yes
Control Panel:
cPanel
Hosting Plan Types:
  • Shared Hosting
  • Business Hosting
  • Reseller Hosting
  • Green Hosting
  • Dedicated Hosting
  • VPS Hosting
Datacenter Locations:

Support Options

Email Support
Yes
Phone Support
No
Support Forums
Yes
Live Chat
No
Knowledgebase or FAQ
Yes
Video Tutorials
No

WordPress Features

1 Click Installers:
Yes
Fantastico:
Yes
Ion Cube Support:
Yes

MySQL Features

MySQL Databases:
Unlimited
phpMyAdmin:
Yes

Company Details

Company Headquarters:
Dundee, UK
First Year in Business:
2000

Rochen is a great WordPress host and Open Source supporter.

For those not familiar with Rochen they are one of the larger Joomla hosts and are the official Joomla.org hosting company. Read our full Rochen WordPress Hosting Review

More about Rochen:

  • Very Fast Reliable Servers
  • Smart Responsive Tech Support
  • Datacenters in the US and England
  • Established in 2000

It you are looking for a hosting company with a personal touch, check out Rochen.

http://www.rochen.com

Rochen was established by Chris Adams in July 2000. Headquartered in UK and with data centers in US and Australia, this company specializes in hosting for WordPress, Joomla and other OpenSource CMSs.

In addition to the excellent web hosting plans, Rochen is known for its certified engineers, strong backup, top-class facilities and reliable infrastructure.  Rochen owns all of its own servers so there are no middlemen.

Interesting Fact: Rochen hosts Joomla.org.

WordPress Expert Review

We have used Rochen for quite a while and they have always done an excellent job.  Very professional and knowledgeable staff.

For those not familiar with Rochen they host the main Joomla.org website, true it is not WordPress but it is one of the other very popular opensource content management systems.  The do an excellent job supporting the Joomla community these qualities are extended to all the WordPress Sites that they host.  Additionally if they can support such a high traffic site just think what they can do for your blog.

Ability to host WordPress

WordPress runs great at Rochen.  They use cPanel for the control panel which is a perfect fit for WordPress.  In addition to cPanel they are extremely familiar with open source php & mysql applications.  If the previous sentence did not make sense to you all you need to know is Rochen is very familiar with hosting WordPress.

Server Speed & Uptime

Their servers are not oversold like many of the large hosting providers.  They stay up to date with the latest technology and always quick to respond to support tickets.

Rochen is a few dollars more per month than many of the discount hosts and the extra money spent is well worth it.

Customer Support

Excellent customer support.  There is no phone or chat support but they do a great job with support via email. Many of their staff members are extremely talented programmers and system administrators.

Plans & Prices

Rochen has plans that range from Shared hosting all the way up to dedicated servers.  Their prices are more expensive than other companies particularly when you get to the dedicated servers.  In addition to the high quality server hardware you are getting years of WordPress experience and support.

Review Conclusion

If you have a WordPress blog and speed and reliability are big requirements for you Rochen is one of the first hosts to consider.  In fact several of our smaller sites that became more popular needed faster servers so we moved these sites to Rochen.

If you give Rochen a chance we do not think you will be disappointed.

Rochen Features & Detailed Information

Rochen Hosting Plans

Apart from Joomla hosting, WordPress hosting and Drupal hosting features, Rochen also provides the plans given below:

Business Hosting:

This includes Starter plan(Single Domain) as well as Multiple Domain hosting.

Starter Plan: customers get 300 MB storage, 20 GB data transfer and single domain name at a price of $7.95 per month. This is the smallest plan offered by Rochen.

Multiple Domain hosting plans:

  • Plan 1 – 500 MB storage, 30 GB data transfer & 3 domains for $11.95/month
  • Plan 2 – 750 MB storage, 40 GB data transfer & 4 domains for $15.95/month
  • Plan 3 – 1000 MB storage, 50 GB data transfer & 5 domains for $23.95/month

Reseller Hosting:

  • Plan 1 – 1500 MB storage, 50 GB data transfer & unlimited domains for $25.95/month
  • Plan 2 – 2500 MB storage, 60 GB data transfer & unlimited domains for $35.95/month
  • Plan 3 – 3000 MB storage, 70 GB data transfer & unlimited domains for $45.95/month
  • Plan 4 – 3500 MB storage, 80 GB data transfer & unlimited domains for $55.95/month
  • Plan 5 – 4000 MB storage, 90 GB data transfer & unlimited domains for $65.95/month

Enterprise Hosting:

Designed for business enterprises, this level includes Managed Virtual Server and Managed Servers.

Managed Virtual Server plan: includes 15 GB storage, 200 GB data transfer, 1 GB RAM, unlimited domains and unlimited email accounts at $149.95 per month.

Managed Servers plan: customers get dedicated hosting with all the features of other plans and more. for $395.95 per month.

Rochen Technical and WordPress Features

Rochen hosting plans provide autoinstalling for WordPress, Joomla, Drupal and PHPBB. The Apache, MySQL and PHP servers are optimal for installing and running advanced scripts, Joomla sites and WordPress blogs. WordPress Quick Installer can be used for one click installation while using any of the multiple WordPress themes available in your control panel. High performance and privately owned infrastructure are provided for stable and secure hosting backups.

Customer Support

  • Phone Support: Yes
  • Email Support: Yes (24hr/day)
  • Support Ticket System: Yes (24hr/day)
  • Live Support Chat: No
  • Support Forums: Yes
  • FAQ & Knowledge base: Yes

Customer support options are available 24 hours a day, 7 days a week through customer Support Portal and forums.

Visit Rochen http://www.rochen.com

Editor review

(Updated: March 30, 2017)
Overall rating 
 
4.4
Features 
 
5.0
User Experience 
 
5.0
Price 
 
4.0
Site Speed & Uptime 
 
4.0
Tech Support 
 
4.0

Firm favourite

We have used Rochen for quite a while and they have always done an excellent job. Very professional and knowledgeable staff.

Reviewer Info

Describe Yourself
WordPress Professional
How long have you used this host:
more than 1 year
Was this review helpful to you? 

User reviews

2 reviews

Overall rating 
 
3.6
Features 
 
4.0  (2)
User Experience 
 
3.5  (2)
Price 
 
3.3  (2)
Site Speed & Uptime 
 
4.0  (2)
Tech Support 
 
3.0  (2)
Ratings (the higher the better)
Features
User Experience
Price
Site Speed & Uptime
Tech Support
Reviewer Info
Pros and Cons
Comments
Overall rating 
 
4.7

Highly recommended

Rochen is expensive if you look at just the price. For the price I paid for hosting 3 domains, I could have gotten, unlimited domain, unlimited disk space, unlimited bandwidth, and even free IP from some other hosts.

But I stick with Rochen. Unlimited bandwidth means if unfortunately your site is placed with a few high traffic sites, your site will be very very very slow. I have hosted with another popular hosts before and I have problems accessing my site hosted there.

The customer service is excellent, and reply to you very quickly even if you just send in a “normal” ticket to them.

Highly recommended, and you will never look back.

Reviewer Info

Describe Yourself
WordPress Intermediate User
How long have you used this host:
more than 5 years
Was this review helpful to you? 
Overall rating 
 
2.4

Needs better support

I was with Rochen for 3 years and when there were no problems, everything was fine. But I believe the most import quality when choosing a hosting company is their level of support, and it is here that they failed me horribly.

My site was hacked and there were some Perl script running that caused Rochen concern with their server security. I can of course understand this. But they were arrogant with me in the support thread (my only way to communicate with them). They took my site down twice and both times left me hanging for hours upon hours. There was nothing I could do, as I was entirely at their mercy. Trust me, you do not want to be at Rochen’s mercy, period. To say they have a terrible ‘bedside manner’ with non-developers is an understatement. I am in customer service and if I ever treated a client the way they treated me…. well, my boss would hear about it – that much I am certain.

It is my recommendation that you stay clear of Rochen if you are a non-developer.

Reviewer Info

Describe Yourself
WordPress Intermediate User
How long have you used this host:
more than 1 year
Was this review helpful to you?