WP Engine Review
Our WP Engine Experience
We originally had this site on another server then we decided to move to a better host. We had heard of WP Engine and looked into them. What they said about speed and expert WordPress help seemed worth the money so we decided to go for it.
The entire site transfer process is handled entirely by the WP Engine staff. From our point of view when we moved WordPress Hosting Review to WPEngine the process was smooth and painless. I gave them the information that they needed and they handled the rest.
We have been very pleased with our move to WPEngine and would make the same choice again. I think it speaks very highly of them when we choose to host our review site with them.
Tech support has been excellent when we have had a few small things happen they were there working with us to solve the problem quickly and efficiently. I can not see any reason to move away from WP Engine.
We have found WP Engine to be an excellent hosting company. We have hosted this site (WordPress Hosting Reviews) with them for over a year and it has been a great experience. They are not the cheapest hosting option, but if you have a site that requires top level hosting, WP Engine is a excellent choice and your money is very well spent.
WPEngine is a WordPress specific or Managed WordPress hosting service. Meaning all they do is WordPress and will help you keep up with the software updates. This allows you to focus more on making your site better and not all of the numerous WordPress version point releases.
All of WP Engine's servers are fine-tuned to run WordPress, they have selected the best standard WP plugins, including the best plugins to make your site run fast. Finally, they have an extremely knowledgeable staff to help solve any technical issues you may run into.
They are not perfect though. For some users, their plans are going to be a little pricey. They do not have 24/7 technical support and some plugins are not allowed to be installed. Not everyone needs those things but some do.
Pros and Cons
If you run a small, simple blog that gets a modest amount of traffic, WPEngine may be right for you. But if your website is mission-critical, you cannot afford to gamble with WPEngine.
Their servers are secure and they guarantee that if your site is hacked that they will pay to get it cleaned up (Hacker Cleanup Guarantee).
Criticism of WP Engine is simple. It’s just expensive. This is serious hosting. We would say for the professional blogger. Or even just someone that takes their site seriously. However, you get what you pay for, and then some.
Speed: We have been astounded by the speed of WP Engine. They really do get it right and make it fast. We have seen our page speeds increase by 350ms since signing up with WP Engine. Nothing else has changed except the hosting.
Control Panel: Their account control panel located on their website at WP Engine is not the most pretty control panel in the world, but you can manage some important things here. Some tools in the admin area are: account user manager, website restore points, SFTP users, domain management, billing, error log, and support. We don’t have any serious complaints, but they should really update the look of this control panel. It’s a little too simple looking. That beings said, everything functions fine.
Support: We have an excellent time dealing with the tech support at WP Engine. So far, every time we have talked with tech support, we have never been ‘elevated’ to a higher support level. All of the staff are knowledgeable and we have end up dealing with the same technician from start to finish. It’s a small knit group that handles support and they are very professional and knowledgeable. We know most of them by name at this point.
Conclusion: WP Engine is for serious WordPress users. You will spend a pretty penny, but their service is excellent.